Shipping policy

SHIPPING POLICY

ORDER PROCESSING
Orders are prepared for shipment after payment confirmation. Processing times may vary during periods of high demand, weekends, and holidays.

ESTIMATED DELIVERY
Estimated delivery is typically 10–14 business days. Delivery estimates begin once the order has been processed and handed to the carrier. These timeframes are estimates and are not guaranteed.

ORDER TRACKING
When tracking information becomes available, it will be sent to the email address provided at checkout. Tracking updates may take up to 48 hours to appear after shipment.

SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order enters processing.

DELAYS
Carrier delays, severe weather, customs reviews, high-volume periods, or other circumstances outside our reasonable control may affect delivery times. We will provide assistance whenever possible.

LOST OR DAMAGED ORDERS
If an order arrives damaged or tracking indicates a delivery problem, contact support@commanderbed.com promptly with the order number and relevant photos or details so our team can review the case.

CONTACT
For shipping questions, contact support@commanderbed.com.